Home Delivery & Returns

Thank you for choosing Patterson’s Butchers. You can buy meat online on our online store and have your meat delivered direct to your door. All products are packed in vacuum sealed packets inside thermal packaging with a cold pack and a sturdy double walled box. We currently have two delivery methods available for our customers:

CLICK & COLLECT

Patterson's Butchers have a Click & Collect service for shoppers local to our Firth Park Store. Simply choose Click & Collect at checkout and choose your delivery day ( Pickup Day )

LOCAL DELIVERY

Patterson's Butchers provide Local Delivery for £5.99 to our customers living within a 6 mile radius of the shop. With FREE Local Delivery on orders over £30.

COURIER DELIVERY

For orders further afield, Patterson's delivers your meat using a Courier Service. Our Courier Service is DHL, you will be provided tracking information with your order. Nationwide Courier Delivery starts at £5.99 with FREE Delivery on orders over £30.

Refunds and Returns

Patterson’s Butchers must be notified of all problems within 24 hours of delivery, we will be more than happy to provide you with a full refund or replace the product if you are not 100% satisfied with your purchase. Please contact us straight away on 0114 2449677 and we will be happy to assist.

FAQ - Frequently Asked Questions

See below our frequently asked questions. Have a question for us? visit our contact us page and get in touch.

Patterson’s Local Delivery Service currently operates within 6 miles from our Firth Park shop. This means if you live 6 miles away or closer, you will be able to select the Local Delivery option at the checkout. FREE Delivery is available on orders over £40. Our website works on a stored list of Post Code areas to determine how far away you are, If you live within the 4 mile radius and cannot select Local Delivery, please contact the shop on 0114 2449677 and we will be happy to assist you with your order and add your postcode to our list for future orders.

Please find a list of current Local Delivery Post Codes below. These are out codes only ( first part of your Post Code ). Local Delivery is restricted to within 4 Miles radius of our Firth Park shop.

S1, S2, S3, S35, S4, S5, S61, S9, S96, S97, S98, S99

Don’t see your Post Code? but it should be in the list? contact us at [email protected] or send us a message using our contact form

Pattersons Courier Delivery is handled by DHL. You will be able to select your preferred delivery day at the checkout.

Your meat will be delivered in temperature controlled packaging and can be tracked using the tracking code we provide. Orders placed before 12pm will be elligible for NEXT DAY delivery. Courier delivery starts at £5.99 and is FREE on orders totaling £40 or more.

 

Yes! Absolutely!

Click and Collect is available at Pattersons Butchers. Simply order and pay online and choose a day which you plan to visit the store to pick up your order. Click and Collect is restricted to customers local to our shop. If you are ordering from further away, our courier service will deliver your meat direct to your door. If our delivery methods are not suitable for your order, please, contact the shop on 0114 2449677 and we will try and assist you the best we can.

The meat for your order has been delivered to our premises, prepared and dispatched on the same day. Your meat is absolutely fresh!  All of our meat is packaged in temperature controlled boxes to ensure freshness during transit.

If you have any questions or concerns don’t hesitate to contact us at [email protected] or send us a message using our contact form